Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name and address, so that it cannot be read over the internet.

Refund Policy

Damaged or Missing Items: Tradavo will refund or provide an account credit for any damaged or missing items reported to Tradavo within 5 days of order delivery. Refunds and credits are processed within 3 business days. 

Other Refunds: Tradavo will refund or provide an account credit for items that are returned in the same condition and original packaging as delivered. The customer will be responsible for the cost of shipping in addition to a restock fee up to 30%. Refunds and credits will be issued within 3 business days from the date in which the returned items are received.