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Tradavo Advice

The Five Things Smart Retailers Demand from Wholesalers

Posted by Bobby Martyna

Mon, Jun 27, 2011 @ 15:06 PM

In this economy, smart retailers are demanding the best from their wholesale and distribution partners.  Who is your wholesaler or distributor?  How do they rank against the best?   Here's a quick checklist:

  1. Provide the widest variety of wholesale products in all categories including wholesale snacks, groceries, ice cream, sundries and general merchandise. Do you have to go to several distributors to get your full assortment and selection? Then, do you have to go to the club store to complete your categories? 
     
  2. Offer products in singles (eaches), low minimums and on-demand ordering. Does your wholesaler require you to buy large cases or club packs?  Do they require a regular order schedule with large minimums?  Do they charge you for ordering under your minimum?
     
  3. Are able to optimize your available space for the needs of your guests and customers and take a keen interest in your retail prices.  Does your wholesaler just want to sell to you?  Are they uninterested in your sell-through?

  4. Have a great ordering platform for online buying, including clear descriptions and images and a user friendly shopping experience.  Are you still ordering via fax and phone?  Is your wholesaler's website inaccurate and incomplete?  
     
  5. Have awesome customer service, including great responsiveness, and multiple ways of contacting you, including phone, fax, e-mail and live chat . Does it take days or more for your wholesaler to get back to you with an answer to your problem or question?  And do you have to call multiple times before you get a resolution?

happy woman customer
If you answered "Yes" to one or more of the above questions, you have the right to a better solution.  Tradavo was founded five years ago to service the needs of small retailers who have been unhappy with their wholesalers and distributors.
We are truly interested in your success -- we offer not only a great online ordering experience, but we are a one-stop shop for wholesale snacks, wholesale beverages and much, much more.  Additionally, we can show you how to get more sales and profits out of every linear foot of shelf space in your store.
If you want a best in class wholesale solution, register for an account and find out why 2,000 other retail locations are using Tradavo.

Topics: hotel pantry, hotel supplier, wholesale snack distributor, wholesale products, club store, Tradavo